Request Demo

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Contact Us

Follow Us

Patient Collections

Just Billing Solutions provides both the processes and technology to improve patient collections starting before, during, and after the visit.

Efficient Patient Collections are Key
to Practice Stability

Just Billing Solutions' patient-centered approach to collections starts by developing effective revenue cycle management processes up front, so patients receive accurate and easy-to-read medical billing statements.

Up to 35% of all practice revenue now comes from patients, so we communicate their responsibility quickly and accurately. We improve communications and reduce complexity for patients, increasing satisfaction, and providing them more incentive to pay medical bills on time.

Billing Transparency and Accuracy
Improves Patient Collections

It's not easy asking patients for more money. Even with reasonable effort, most healthcare providers struggle with the process of collecting payments from patients. And with the rise in high-deductible health insurance plans, patients have to pay even more out-of-pocket for medical expenses, increasing security.

The key to collecting patient balances is to remove "friction," meaning less obstacles and objections to payment. We offer patients more transparency with accurate information about unpaid medical debt balances due and easier payment options, resulting in faster medical collection services.

Just Billing Solutions' Inbound Call Center Cuts Cost
and Improves Collections

Most healthcare facilities and practices are unable to field all inbound patient calls without long wait times. This creates frustration for patients and often results in lost opportunities to collect patient balances for medical care.

Patient collections call center

Our inbound call center removes this burden and delivers the following benefits:

  • Improved Patient Satisfaction – our responsive and reliable call center greatly enhances patient satisfaction and loyalty.
  • Enhanced Productivity – when we take the calls, it frees up your staff to focus on other tasks, improving productivity and efficiency.
  • Cost Savings – we can eliminate the need for you to staff the peaks and valleys of inbound call volumes.
  • Eliminated Wait Time – with immediate response to patients, we'll capture more opportunities to collect unpaid medical bills.
  • Improved Collections – our expert billing team answers your patient's questions and collects their balances due for health services on the spot.

Improve and Accelerate Patient
Payments with Just Billing Solutions

With Just Billing Solutions' advanced technology, your patients will receive accurate and timely statements, creating the favorable environment you need to improve collections. With our collections support team, your patients' satisfaction will improve along with cash flow for your medical practice.

HOW WE DO IT

Accurate and Timely Statements
Clear, accurate and timely statements help patients understand their responsibility and make payments easier.
Ease of Payment
Simple payment options reduce friction and make it easier for patients to resolve outstanding balances.
Payment Arrangement Policy
Flexible and clearly communicated payment arrangements can help patients manage balances while improving collection outcomes.
Reporting and Analytics
Reporting and analytics provide visibility into patient balances, payment activity and collection performance.

How much revenue
improvement can you
expect?

Improve your claim submission accuracy and increase cash flow by uncovering leaks and operational inefficiencies.